Update - We are continuing to monitor for any further issues.
Jun 15, 2024 - 14:31 EDT
Update - Service restored
Jun 14, 2024 - 18:56 EDT
Update - Dickinson's internet service provider has informed us that fiberoptic lines were damaged near Philadelphia and they are working on the issue. They are still unable to provide a restoration estimate at this time.
Jun 14, 2024 - 15:23 EDT
Monitoring - Dickinson's internet service provider has identified an issue near Philadelphia as the cause for the outage but could not provide an estimated time for restoration of services just yet.
Jun 14, 2024 - 12:46 EDT
Update - The internet provider Dickinson uses is currently experiencing trouble. This may affect campus users from getting to non-Dickinson internet resources and/or users accessing Dickinson services from off-campus. ITS is monitoring the situation. Thank you for your patience.
Jun 14, 2024 - 09:34 EDT
Identified - The internet provider Dickinson uses is currently experiencing trouble. This may affect campus users from getting to non-Dickinson internet resources and/or users accessing Dickinson services from off-campus. ITS is monitoring the situation. Thank you for your patience.
Jun 14, 2024 - 09:23 EDT

About This Site

Welcome to Dickinson's technology status page. Issues impacting technology are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

If you are experiencing an issue with a system that is not posted on this status page, or not related to a scheduled maintenance, contact the Help Desk at helpdesk@dickinson.edu. Please note that the Help Desk hours are Monday through Friday from 8AM to 5PM. If you are experiencing a technical emergency where critical systems are affected outside of these hours, you may call the Department of Public Safety to report the issue to ITS.

Dickinson's Internet Connection ? Operational
Campus WiFi ? Operational
Dickinson Website (www.dickinson.edu) Operational
Single Sign-On/Authentication Operational
Gateway ? Operational
Help Desk Phone System Operational
Office 365 / Microsoft 365 ? Operational
Email (Outlook) Operational
Multi-Factor Authentication (MFA) Operational
Teams Operational
OneDrive Operational
SharePoint Operational
Moodle ? Operational
Banner Self-Service Operational
Employee Self-Service Operational
Banner General Self-Service Operational
Student Course Registration Operational
Faculty Self Service Operational
Finance Self-Service Operational
Student Self-Service Operational
Banner Admin Operational
Banner Communication Manager Operational
Cognos Operational
CLIQ Operational
Degree Works Operational
Blogs (blogs.dickinson.edu) ? Operational
Zoom Web Client Operational
Printing Operational
PaperCut Web Print (print.dickinson.edu) ? Operational
PaperCut Direct Printing ? Operational
PaperCut Mobility Print ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 27, 2024

No incidents reported today.

Jun 26, 2024

No incidents reported.

Jun 25, 2024

No incidents reported.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

Unresolved incident: Dickinson's Internet Provider is Experiencing Issues.

Jun 14, 2024
Jun 13, 2024

No incidents reported.