Microsoft has completed their failover operations in North America and it appears Teams is now functioning normally for Dickinson users. There may be residual chat or channel post delays as backlogged traffic resolves.
Posted Jan 26, 2024 - 15:56 EST
Update
Current status: Microsoft's failover operation did not provide the anticipated relief to end users in North and South America regions, and they are now working to optimize traffic patterns as part of the mitigation effort. They’re applying configuration changes across the affected network infrastructure to reduce customer impact as quickly as possible.
Posted Jan 26, 2024 - 15:10 EST
Monitoring
Title: Some users may experience multiple issues with their Microsoft Teams
User impact: Users may experience multiple issues with their Microsoft Teams.
More info: Affected scenarios include, but aren't limited to: - Users performing a cold boot may not able to log into teams and will see an "oops" page - Users logging in or unlocking their devices after some time may see missing messages - Users may fail to load messages in channels and chats - Users are unable to view or download their media (images, videos, audio, call recordings, code snippets) - Some messages may experience delays being sent - Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online - Users may be unable to load previous Copilot history, or new history is not written - Bots may be unable to download attachments - Sending and receiving read receipt notifications may be delayed - Anonymous users may be unable to join meetings - Teams connectors for Power Automate/Power Apps may experiencing errors
Current status: We’ve completed the failover in the Europe, Middle East, and Africa (EMEA) region and telemetry is showing improvement. We’re continuing with the failover processes in the Americas, and are monitoring whilst these processes complete.
Scope of impact: This issue can potentially impact any Microsoft Teams user in the scenarios outlined in the More info section.
Start time: Friday, January 26, 2024 at 9:55 AM EST
Next update by: Friday, January 26, 2024 at 3:00 PM EST
Posted Jan 26, 2024 - 13:30 EST
Identified
Microsoft reporting multiple issues with Microsoft Teams. Chats, channel posts, and connectivity is affected. Microsoft is moving Teams traffic to an alternate infrastructure to compensate.
Posted Jan 26, 2024 - 13:12 EST
This incident affected: Office 365 / Microsoft 365 (Teams).